Information
We know that letting someone care for your property is a big decision. That’s why we’ve answered the most common questions about our window cleaning process, equipment, and service options. If you need more details, we’re only a message away
Frequently asked questions
How Will I Know When to Expect you?
We send a text reminder the night before your window cleaning appointment so you always know when we’re coming. It’s a quick, convenient way to keep you updated and ensure everything is ready for your clean.
Do You Clean Windows In Bad Weather?
We can clean your windows even in bad weather using our water-fed pole system. Because we use purified water that dries spot-free on its own, rain or damp conditions don’t affect the finish—your windows still come out clean and streak-free.
What payment methods do you accept?
We accept Cash, Card Payment, Bank Transfer, PayPal.
What is Water Fed Pole Window Cleaning?
Water-fed pole window cleaning is a modern, efficient method that uses a telescopic pole, often extending several stories high, with a soft brush head at the top. Pure, deionized or reverse-osmosis filtered water is pumped up through the pole and out through the brush.
Here’s how it works in more detail:
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Purified water: The water has all minerals and impurities removed, so it naturally absorbs dirt from the glass and frames. Because it contains no minerals, it dries completely spot-free without needing to be wiped or squeegeed.
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Brush agitation: The operator gently scrubs the glass and frames with the brush to loosen dirt, cobwebs, pollen, bird droppings, and other debris.
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Rinse: A steady flow of pure water rinses everything away, leaving a clean, streak-free surface.
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Safety & reach: Because the system works entirely from the ground, it eliminates the need for ladders or lifts, making it safer and allowing easy access to high or awkward windows.
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Eco-friendly: No soaps or chemicals are required, making it safer for plants, pets, and the surrounding environment.
In short, water-fed pole cleaning is a safe, eco-friendly, and highly effective way to clean windows—especially upper levels—while delivering consistently clear, streak-free results.
What window cleaning frequencies do we offer?
Here at Pure-Clean we offer a monthly or bi-monthly window cleaning service.
How much do you charge?
Our prices vary depending on the size and type of property you have. We offer free quotes, so please contact us to get an accurate estimate.
Do you clean the whole window? (glass, Frames and Sills?) including any doors?
100%! Every visit we clean the whole window and all the doors.
What if it rains the day of our window clean and the rain is dirty and makes our windows dirty?
Rain doesn’t affect the finish of your window clean because we use purified water that dries spot-free, even in wet weather. But if for any reason the rain does impact your clean, we offer a 48-hour rainy-day guarantee—we’ll return and fix it at no extra cost.